Refund & Cancellation Policy
Last updated: July 29, 2026
1. Overview
MyLeadFinder is a subscription software service operated by SotaTek Korea Co., Ltd. (주식회사 소타텍코리아). All payments and refunds are processed by Paddle, our Merchant of Record. Questions? Email hello@myleadfinder.app.
2. Cancellation
You can cancel your subscription at any time from your billing settings (Manage subscription) or by contacting us. When you cancel, your subscription stops renewing and you keep access until the end of the current billing period.
3. Refunds
We offer a 14-day money-back guarantee. If you are not satisfied, request a full refund of your charge — a subscription payment or a credit top-up — within 14 days of that charge by emailing hello@myleadfinder.app from your account email. We honor these requests, and Paddle refunds the full amount to your original payment method.
4. How refunds are issued
Refunds are handled by Paddle as Merchant of Record and returned to your original payment method; the time to appear depends on your bank or card issuer. Any taxes collected at checkout are refunded together with the payment.
5. Contact
Refund or cancellation requests: hello@myleadfinder.app · SotaTek Korea Co., Ltd., 6F, Yanghwa Tower, 5 Teheran-ro 20-gil, Gangnam-gu, Seoul, Republic of Korea.